RCC GRAPHIC DESIGNS Managed Website Hosting is designed to serve the web hosting needs of small, independently owned and operated businesses within North America. It is not appropriate to use our services to support large enterprises or internationally based businesses with a sustained demand that places undue burden on our systems or negatively impacts use by small, independently owned and operated businesses.
RCC GRAPHIC DESIGNS offers a shared web hosting service, which means that a number of customers web sites are hosted from the same server. RCC GRAPHIC DESIGNS uses abuse controls to help ensure that use of our services does not adversely affect the performance of our system or other customers sites. It is not appropriate to use an account primarily as an online storage space or for archiving electronic files.
Managed website hosting
All websites on our server are monitored and managed by RCC GRAPHIC DESIGNS for its customers as indicated in our Service Agreement. Direct access to server files and configuration settings, and unauthorized file transfers via FTP and/or CPanel is forbidden to ensure enhanced security and optimum performance of all websites hosted.
Website customers own the commissioned website theme templates and all uploaded content in their respective websites.
Open-source Content Management System (CMS) used by the websites are open to the public to download for free from the source website.
All add-on/plugin licenses and support membership subscriptions used by the websites on our server are owned and paid for by RCC GRAPHIC DESIGNS. All paid licenses are non-transferable. In the event should you choose to transfer the hosting of your websites, you are responsible for arranging your own hosting and purchasing your own licenses for your websites.
Upon request, RCC GRAPHIC DESIGNS will assist you in collecting all of your website content and packaging your website theme templates to be delivered via a private download link.
If you use our services consistently with the Terms of Service and these paragraphs, your site can grow as large as necessary to meet your small business needs, but to ensure a great experience for all, we will place some constraints on how fast you can grow. The vast majority of our customers sites grow at rates well within our rules, but our abuse controls may cause a brief delay while we evaluate if expansion is appropriate.
In most cases, if you use our services consistently with the Terms of Service and these paragraphs, visitors to your web site will be able to download and view as much content from your site as they like. However, in certain circumstances, our server processing power, server memory, or abuse controls could limit downloads from your site. You can also upload as much content as you like each month, subject only to the Terms of Service and the rules that control how fast your site can grow (see above).
As of January 2015, RCC GRAPHIC DESIGNS will no longer host email accounts on our server and will be advising our website customers to use remote email hosting instead.
Options for remote email hosting will be provided to you upon request. You will be billed directly by your chosen remote email hosting according to their billing cycle and terms of service.
If an in-house IT professional is not available within your company, RCC GRAPHIC DESIGNS can assist you with setting up your accounts when requested.
Domain name registration
RCC GRAPHIC DESIGNS can assist you with setting up or transferring your domain name through our third-party domain name registrar upon request. You will be billed directly by the domain name registrar according to their billing cycle and terms of service.
To view the extended version and to sign this service agreement, please fill in the form below.
Last updated: December 31 2017